Privacy Policy

This Privacy Policy describes the manner in which GetMyQuotation Technologies Private Limited, operating through its website www.getmyquotation.com and all associated digital platforms, applications, and services (collectively referred to as the "Platform"), collects, stores, processes, uses, discloses, transfers, and protects personal data of its users, vendors, service providers, and visitors.

This Policy is framed in compliance with the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, along with other applicable laws in force in India.

By accessing or using the Platform, the user acknowledges that they have read, understood, and agreed to the terms of this Privacy Policy and consent to the lawful processing of their personal data in accordance herewith.

GetMyQuotation Technologies Private Limited may collect personal data that is voluntarily provided by users while registering on the Platform, submitting enquiries, requesting quotations, communicating with vendors, or otherwise availing services.

For Users/Customers, such personal data may include:

• Name and contact number

• Email address

• Residential or business location

• Service requirements and project details

• Any other information shared to enable the provision of services

For Vendors/Service Providers (GMQ Partners), business-related information may include:

• Trade name and business address

• GST details and registration number

• Experience credentials and portfolio documents

• Certifications and links to third-party business profiles (IndiaMart, JustDial, Google)

• Profile images and skill categories

Identity Verification (KYC) Data:

Where required for compliance, authentication, fraud prevention, or vendor verification, identity verification or KYC-related data (such as Aadhar Card) may be collected and processed strictly in accordance with applicable law.

The personal data collected by GetMyQuotation Technologies Private Limited is processed for lawful purposes, including:

• Facilitating quotation requests and enabling communication between users and vendors

• Verifying vendor credentials and authenticity

• Improving platform functionality and personalizing user experience

• Responding to queries and resolving disputes

• Preventing fraud and enforcing contractual obligations

• Complying with statutory and regulatory requirements

• Sending service-related communications via email, SMS, or WhatsApp

Such processing is undertaken only for purposes that are necessary, lawful, and proportionate, and in accordance with the consent provided by the data principal or as otherwise permitted under the Digital Personal Data Protection Act, 2023.

The Platform may use cookies, pixels, and similar tracking technologies to collect information relating to user preferences, browsing behaviour, device identifiers, and interaction patterns for purposes of:

• Analytics and performance measurement

• Security and fraud detection

• User experience optimization

Users may control or disable cookies through their browser settings; however, doing so may limit the availability or functionality of certain features of the Platform.

The use of such technologies is consistent with lawful business practices and applicable data protection laws.

GetMyQuotation Technologies Private Limited may share personal data with its affiliates, service providers, technology partners, cloud service providers, vendors, or other third parties strictly on a need-to-know basis for the purpose of:

• Providing services and facilitating quotations

• Maintaining the Platform and conducting analytics

• Complying with legal obligations

Such third parties are bound by contractual obligations to ensure confidentiality, implement reasonable security safeguards, and process personal data only for authorised purposes.

Personal data may also be disclosed to governmental authorities, courts, or law enforcement agencies where required under applicable law or pursuant to a valid legal process.

Cross-Border Data Transfer:

Primary customer data is stored on servers located in India. However, users acknowledge that specific features utilizing Artificial Intelligence (AI) and Machine Learning (ML) models may require processing of data on servers hosted in secure foreign jurisdictions. Such transfers are conducted with appropriate safeguards to ensure an adequate level of data protection.

GetMyQuotation Technologies Private Limited retains personal data only for such period as is necessary to fulfil the purposes for which it was collected:

• User enquiry and lead-related data: Up to twelve (12) months from the date of last interaction

• Vendor account, verification, and transaction-related data: Duration of the vendor's association with the Platform and for up to eight (8) years thereafter as required under applicable tax, commercial, and regulatory laws

• Communication records: Up to three (3) years for grievance handling, audit, and dispute resolution purposes

Upon expiry of the applicable retention period or upon withdrawal of consent, personal data shall be securely deleted or irreversibly anonymised, unless retention is mandated by law.

GetMyQuotation Technologies Private Limited implements reasonable security practices and procedures, including technical, administrative, and physical safeguards, as mandated under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, to protect personal data against unauthorised access, disclosure, alteration, or destruction.

Data Breach Notification:

In the event of any personal data breach that is likely to cause harm to data principals, GetMyQuotation Technologies Private Limited shall, in accordance with applicable law, notify the Data Protection Board of India and affected users within the prescribed timelines, providing details of:

• The nature of the breach

• Remedial measures undertaken

• Steps recommended to mitigate potential harm

In accordance with the Digital Personal Data Protection Act, 2023, users have the following rights:

• Right to Access: Request information about their personal data being processed

• Right to Correction: Seek correction or updating of inaccurate or incomplete data

• Right to Erasure: Request deletion of personal data that is no longer necessary for the stated purpose

• Right to Withdraw Consent: Withdraw consent for data processing at any time

• Right to Grievance Redressal: Raise grievances relating to data processing

Important Notice:

Users acknowledge and agree that withdrawal of consent for processing of personal data essential to the provision of core services under this Privacy Policy and Terms of Service shall result in termination of the user account and discontinuation of services, as GetMyQuotation Technologies Private Limited is unable to provide such services without the requisite consent.

The Platform may contain links to third-party websites or services that are not owned or controlled by GetMyQuotation Technologies Private Limited.

GetMyQuotation Technologies Private Limited shall not be responsible for the privacy practices, content, or data security measures of such third-party platforms, and users are advised to review the respective privacy policies of those platforms before sharing any personal information.

The Platform is not intended for use by individuals below the age of eighteen (18) years.

GetMyQuotation Technologies Private Limited does not knowingly collect personal data from minors, and any such data, if inadvertently collected, shall be deleted upon discovery in accordance with applicable law.

In compliance with the Information Technology Act, 2000 and rules framed thereunder, GetMyQuotation Technologies Private Limited has designated a Grievance Officer to address concerns relating to personal data processing.

Grievance Officer Details:

• Name: Anshul Singh

• Email: support@getmyquotation.com

• Address: 703, 7th Floor, Palm Court, Mehrauli-Gurgaon Road, Sector 16, Gurugram, Haryana, 122007

Response Timeline:

• Any grievance raised by a user shall be acknowledged within twenty-four (24) hours

• Resolution shall be provided within fifteen (15) days from the date of receipt

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

The courts at New Delhi, India shall have exclusive jurisdiction over any disputes arising out of or in connection with this Privacy Policy, subject to statutory remedies available under applicable law.

GetMyQuotation Technologies Private Limited reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, regulatory directions, or business practices.

Continued use of the Platform following such modifications shall constitute acceptance of the revised Privacy Policy.

Email: privacy@getmyquotation.com

Support: support@getmyquotation.com

Phone: +91 7982871375